By placing an order through the Ghost Armory platform, customers agree to follow the procedures outlined in this Return & Refund Policy for resolving any issues related to orders.
Customers agree not to initiate chargebacks or payment disputes with their bank or credit card provider without first contacting Ghost Armory to attempt to resolve the issue.
If a chargeback or payment dispute is initiated without contacting Ghost Armory first, the company reserves the right to:
- Suspend or terminate the customer’s account
- Deny future purchases or memberships
- Provide documentation to the payment processor demonstrating that the order was placed and processed in accordance with Ghost Armory policies
Customers who initiate fraudulent or abusive chargebacks may be responsible for additional administrative or recovery costs associated with resolving the dispute.