ALL NON-SERIALIZED ITEMS SHIPPED DIRECTLY FROM OUR SUPPLIER TO YOUR FRONT DOOR. ALL SERIALIZED ITEMS SHIP TO GHOST FIRST THEN TO YOUR FFL.
Following the Law
All shipments must comply with federal, state, and local regulations. We only send products to locations where they are legal to possess. It is the member’s responsibility to know and follow the laws in their state or city. If an order could violate the law, Ghost Armory will cancel it before shipping.
Firearms & Ammunition
Firearms: All firearms must be shipped to a Federal Firearms License (FFL) dealer chosen by the purchasing member. The shipment must be addressed directly to the member — no third-party names or drop shipping on behalf of someone else. Ammunition: Some states require ammunition to be shipped to an FFL instead of directly to the customer. Members are responsible for knowing these requirements before ordering.
Non-Serialized Items
All non-serialized items are shipped directly from our suppliers to the customer’s home and do not ship through Ghost Armory unless otherwise stated.
Orders placed and processed during normal business hours, Monday through Thursday, will typically ship within two (2) business days directly from our suppliers. Orders placed on Friday after 5:00 PM Eastern Time, as well as orders placed on weekends or holidays, will be processed the following Monday and shipped in accordance with the shipping schedules of our suppliers.
It is the customer’s responsibility to inspect all shipments immediately upon delivery. If an item arrives missing, damaged, or defective, you must contact Ghost Armory within 24 hours of delivery. Claims must include clear photos, the order number, and all relevant shipment information.
Failure to report issues within this 24-hour window may result in the claim being denied. Refunds or returns for non-serialized items are only eligible when these requirements are met. We do not allow non-serialized products to be shipped to anyone other than the purchasing member — no shared accounts, no proxy orders.
Order Processing & Tracking
Vendor orders usually process in 2–4 business days (up to 5 during high-demand periods). Orders that go through our inspection-first process will take longer, as noted above. Tracking numbers are provided when the final shipment leaves for your address or FFL.
Choosing an FFL
We can provide a general list of licensed FFL dealers from the ATF database for your convenience. This list does not mean we have an active business relationship with those dealers. Members must confirm their chosen FFL will accept transfers from Ghost Armory or our fulfillment partners. The dealer must send a copy of their FFL license to us before shipment.
Manufacturers That Don’t Drop Ship
Some manufacturers require that all orders be sent to Ghost Armory first for handling. These include Glock, Ruger, Smith & Wesson, Springfield Armory, HK, FN, and Beretta. This process may result in additional shipping charges (due to double transit), slightly longer delivery times, and two tracking numbers — one to Ghost Armory, one from Ghost Armory to you or your FFL.
Shipping Costs
Shipping costs vary depending on the product type, manufacturer, and location. We aim to keep shipping fees at dealer cost whenever possible. Orders that require shipment to Ghost Armory first may cost more due to extra handling and transit.
Service Area
We ship only within the lower 48 states. No international orders are accepted.
Lost or Damaged Shipments
If a package is lost or arrives damaged, contact Ghost Armory immediately. We will work directly with the carrier or vendor to find a resolution. All shipping claims must be submitted in writing.
Policy Changes
Ghost Armory may update this policy without prior notice. Significant changes will be shared with members when possible. Bottom Line: All non-serialized items ship to Ghost Armory first because it’s the best way to make sure you get exactly what you ordered, intact and ready to use. That extra step saves time, headaches, and the need for returns.